Sourabh Narsaria

Sourabh Narsaria is an accomplished professional with over a decade of experience in mystery shopping and market research, serving as the Founder and CEO of FloorWalk since May 2014. Under Sourabh's leadership, FloorWalk has successfully managed over 250 clients and delivered customer excellence programs for prominent automobile brands while also overseeing a team of 50 members. Sourabh's expertise extends to designing retailer recommendation programs for apparel brands across India and facilitating international audits in collaboration with partners from the USA, China, UAE, and Australia. In addition to current memberships in MSPA Europe/Africa and the Mystery Shopping Professionals Association Asia Pacific, Sourabh has held various technology-focused roles, including Technology Specialist at Molo Foods and Technology Consultant at CoHo.in, demonstrating a strong foundation in digital strategies and automation. Academic credentials include a Bachelor's degree in Computer Science from the University of Mumbai.