Bonnie Young

Customer Experience Manager at Mspark

Bonnie Young has a diverse work experience spanning over several industries and roles. Bonnie started their career in 1989 as a Flight Attendant with American Airlines, where they ensured the comfort and safety of passengers. Bonnie then transitioned to office administration roles at Montclair Orthopedics, where they provided customer service and managed medical charts.

In 1994, Bonnie joined Brookwood Hospital as part of the Outpatient Services team, where they handled radiology images and reports for physician practices. Bonnie then moved on to Medisphere Health Partners in 1995, managing billing services and handling insurance claims for physician practices.

Bonnie joined Altria Health Care in 1996 as a Billing Manager, overseeing patient accounts and addressing claims denials. Bonnie continued their healthcare career at SuccessEHS in 1999, initially working as a QA Analyst, developing and executing test plans for software products. Later, they took on the role of Product Specialist and Tradeshow Coordinator, providing software demonstrations and managing tradeshows for the company.

In 2014, Bonnie's career took a different turn as they joined Employment Screening Services as a Client Relations specialist. However, they quickly moved to Mspark later that year and has held various roles in the company. Bonnie started as an Account Manager, where they managed client relationships and internal execution of advertising programs. Recently, in May 2020, they transitioned to the position of Customer Experience Manager, where they continue to provide exceptional client support.

Overall, Bonnie Young's work experience highlights their adaptability and strong customer service skills, as they have successfully navigated various industries and roles throughout their career.

Bonnie Young attended Homewood High School from 1984 to 1988. Bonnie did not earn a degree or pursue any field of study during this time. Furthermore, Bonnie enrolled in the Dale Carnegie Course offered by Dale Carnegie & Associates, Inc. However, the start and end years for this particular program are unknown. Additionally, Bonnie obtained a degree in Powerful Communication Skills from Rockhurst University, but no specific duration for this program is provided. Lastly, Bonnie's education history includes no details about their enrollment at the Southern Medical Association Department of Education.

Links

Timeline

  • Customer Experience Manager

    May, 2020 - present

  • Account Manager

    August, 2014