Joanna Guay

Joanna Guay is a Marketing Analytics - Customer Analyst I at M&T Bank since July 2021, where responsibilities include establishing the Wealth Marketing Analytics team, developing business processes, conducting analyses, and optimizing performance through collaboration with Wealth business partners. Prior to this role, Joanna held various positions including a Wealth Management Business Intelligence Associate at Rally House, a Food and Beverage Specialist at Downingtown Country Club, and a Barista at Starbucks, all of which contributed to a strong foundation in customer service and operational efficiency. Joanna earned a Bachelor of Science in Business Analytics from the University of Rochester in May 2021.