Trish T.

Customer Experience And Service Design Manager at MTC Australia

Trish T. is a Customer Experience and Service Design Manager at MTC Australia, leading the design-led strategy for the organization’s employment and training programs since June 2023. As the Founder of Anti-Mindfulness Mindfulness Club, Trish empowers individuals to incorporate mindfulness into their lives through accessible meditation practices. Previous experience includes serving as a Strategist at Future Friendly, where Trish enhanced three digital products through human-centered design methods; founding The Changency, focused on making design thinking accessible to small businesses and addressing social issues; and various roles at High Resolves, Pragma Partners, and PricewaterhouseCoopers, where Trish developed expertise in customer experience and operations. Trish's career commenced at DDB as a Business Executive, following a Bachelor's degree in Management Information Systems from UNSW.

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