Luyanda Mekula

Luyanda Mekula is a seasoned professional in the telecommunications sector with extensive experience in network engineering and customer solutions. Currently serving as Supervisor in the Network Customer Solutions Department at MTN since July 2023, Luyanda is responsible for ensuring customer satisfaction, quality assurance, and overseeing network quality and coverage improvements. Previously, Luyanda worked as a RAN Network Engineer at Ericsson from February 2015 to March 2023, focusing on infrastructure capacity, performance analysis, and end-user quality of service optimization. Luyanda's career also includes roles as a Drive Test Engineer at MTN and a Network Surveyor at ATIO Pty Ltd, demonstrating a consistent trajectory in network optimization and testing. Luyanda holds a National Diploma in Information Technology from Nelson Mandela University and a National Certificate in Project Management from CTU Training Solutions.