Nomsa Hlophe

Nomsa Hlophe is a seasoned professional in customer experience and analytics, currently serving as a Senior Specialist in Customer Experience Operations at MTN since February 2023. Prior experience includes a role as Senior Specialist in Sales Analytics at Vodacom from June 2019 to January 2023, and a MI Specialist position at CCI South Africa from November 2016 to May 2019. Nomsa has also worked as a Reports Analyst at MTN and as a Business Analyst at Europ Assistance South Africa. Educationally, Nomsa is pursuing a Bachelor of Commerce degree in Informatics at the University of South Africa, with an expected completion date in January 2024.