Oluseye Odetunde

Business Analyst, Special Projects (customer Relations ) at MTN Group

Oluseye Odetunde is a seasoned Business Analyst with a focus on Special Projects within Customer Relations at MTN, where experience spans from June 2018 to the present. Responsibilities include implementing back office and complaints operational plans, providing 2nd level support for various platforms, conducting audits, and driving self-service adoption initiatives aligned with organizational strategy. Prior roles include HR Reward Administrator at MTN and Transaction Trainee in the Customer Service Division at Sterling Bank Plc, along with a position as Data Analyst at VerifyMe Nigeria. Oluseye holds a Bachelor of Science degree in Economics from the University of Ilorin, earned between 2010 and 2014.

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