Mohammadali Moghadam

Mohammadali Moghadam is a seasoned executive in customer relations with extensive experience at MTN Irancell since 2006, currently serving as Chief Customer Relations Officer since June 2015. In this role, Mohammadali leads the customer experience strategy and sponsors digital transformation initiatives, including AI-based solutions, while ensuring alignment with the company's long-term business growth. Prior positions include Customer Relation General Manager, where leadership of a 600+ employee team resulted in a significant reduction of operational costs, and earlier roles focused on managing call centers and product distribution. Mohammadali's educational background includes a Bachelor of Science in Industrial Engineering from Azad University and a Certified Executive MBA from Sharif University of Technology.