Oluwagbenga Olorunfemi

Oluwagbenga Olorunfemi has extensive experience in customer service and support management, currently serving as the Customer Service Support Manager at MTN Nigeria since July 2011, where responsibilities include managing operations, achieving service levels, and providing after-sales support for a variety of devices. Prior roles at MTN include Team Lead for MTNN Connect and Customer Care Representative, focusing on stock management, customer satisfaction, and project implementation. Additional experience includes serving as a Fire, Safety and Environment Assistant at Pipeline and Product Marketing Company and an HR Administrative Assistant at NNPC. Oluwagbenga holds a Bachelor of Applied Science in Environmental Biology from Adekunle Ajasin University, along with various certifications in customer service and telecommunications technology.