MTN Nigeria
Oluwagbenga Olorunfemi has extensive experience in customer service and support management, currently serving as the Customer Service Support Manager at MTN Nigeria since July 2011, where responsibilities include managing operations, achieving service levels, and providing after-sales support for a variety of devices. Prior roles at MTN include Team Lead for MTNN Connect and Customer Care Representative, focusing on stock management, customer satisfaction, and project implementation. Additional experience includes serving as a Fire, Safety and Environment Assistant at Pipeline and Product Marketing Company and an HR Administrative Assistant at NNPC. Oluwagbenga holds a Bachelor of Applied Science in Environmental Biology from Adekunle Ajasin University, along with various certifications in customer service and telecommunications technology.
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MTN Nigeria
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We believe everyone deserves the benefits of a modern connected life. Our vision is to lead the delivery of a bold, new digital world to our customers and our mission is to make our customers’ lives a whole lot BRIGHTER. We do this by delivering relevant, accessible, high quality telecommunications solutions that put them in control. From the first phone call made at Maritime House, Apapa in 2001, we have been focused on making connections that matter. Since then, the continued support and patronage of our customers have enabled us grow into Nigeria’s leading mobile telecommunications provider serving over 52 million subscribers, with truly national coverage and a fibre network that reaches every state in the nation. We are a proudly Nigerian company, deeply committed to the progress of our people and the growth of the economy (with over N2 trillion invested since 2001). Guided by the philosophy of shared prosperity, we firmly believe that the success and growth of our business is tied to the wellbeing and success of the communities in which we operate. At the heart of the Company is a diverse group of committed employees. Our people drive our success and exemplify leadership, innovation, relationships, integrity and a can-do spirit – MTN’s core values Today, MTN is Nigeria’s premier provider of connectivity, communication and collaboration solutions, and the largest privately owned mobile operator in Africa, Europe and the Middle East. We look forward with excitement to greater strides we will make together. Tomorrow!