Rosa Lindh

Rosa Lindh currently serves as the Head of Customer & Loyalty and Head of Customer Care at MTV Oy since February 2023, previously holding the role of Head of Customer Care at Telia, where responsibilities continued after MTV's acquisition in July 2021. With extensive experience in customer care, Rosa started in 2017 at MTV Oy and has developed omni-channel customer service strategies, coaching teams and refining customer experiences using insights. Rosa began the career as an Account Executive at Dream Broker and has diversified experience through roles such as a project manager trainee at TeliaSonera, visa officer at the Ministry for Foreign Affairs of Finland, and a marketing and management teacher. Educational qualifications include a Master’s Degree in International Marketing Management from LUT University and a Bachelor’s Degree in International Business, also from LUT University.