Mandy Major is a Senior Support Manager at Muck Rack, with extensive experience in customer support and operations management. Previously, from 2019 to 2023, Mandy served as the Senior Manager of Global Support Operations at Gainsight, where responsibilities included onboarding support agents and ensuring SOC2 and ISO27 compliance. Prior to that, Mandy held roles at Granbury Restaurant Solutions and Retail Data Systems, focusing on technical support and restaurant operations. Mandy's career began at Marriott at Union Station as an Assistant Food & Beverage Manager from 2006 to 2009, where they managed daily restaurant operations and staff. Mandy earned a Bachelor of Science in Hospitality & Restaurant Management from Missouri State University in 2006.
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