Michael Tijerina

Michael Tijerina is an accomplished professional with extensive experience in customer support and onboarding. Currently serving as a Customer Onboarding Strategist II at Muck Rack, Michael excels in facilitating product implementation for Mid-Market and Enterprise customers while conducting user training sessions to enhance customer knowledge. Prior roles include Implementation Consultant and Customer Support Specialist at Cision, where project planning and customer inquiry handling were key responsibilities. Michael's diverse background encompasses financial services at Charles Schwab, guest experience roles at The Walt Disney Company and SeaWorld Parks & Entertainment, and marketing experience at Project QUEST, Inc. Michael holds a Bachelor of Business Administration in Marketing from Our Lady of the Lake University.