Stephanie Sheffler

Stephanie Sheffler is a seasoned professional in customer success management with extensive experience across various organizations. Currently serving as a Senior Customer Success Manager at Muck Rack since March 2022, Stephanie previously held roles at Salsa Labs as Lead Customer Success Manager for Small and Midsize Business, where responsibilities included overseeing non-enterprise processes and enhancing customer retention. Other notable positions include Events and Sales Manager at Junior Achievement of Western PA and Account Management Associate at POLITICO, where client relationship management and sales training were key focuses. Early career experiences include roles in customer service and public relations, complemented by a Master of Science in International Relations from the University of Strathclyde and a Bachelor's in Communication from Marist College.