Adetokunbo Osinowo

Adetokunbo Osinowo has extensive work experience in customer service and administrative roles. In 2013, they worked as a CPA for Freds Okunns Corp. From 2015 to 2016, they held a Customer Service Representative position at AT&T, where they handled various tasks such as call center agent, customer service representative, de-escalation agent, and trainer. In 2015, they also briefly worked as an Administrative Assistant at James and Luther Construction Inc. In 2016, they joined Optum - United Health Group as a Senior Customer Service Rep, a role they held until 2021. From 2021 to 2022, they worked as a Customer Care Professional at American Express. Currently, they hold the position of Customer Success Specialist at Health Haven Rx (Techstars '21). In addition, in 2022, they also worked as a Virtual Customer Service Rep at Mudflap.

Adetokunbo Osinowo obtained a Bachelor of Science degree in Business Administration with a concentration in Human Resources Management from Southern New Hampshire University, where they studied subjects related to business, management, marketing, and other related support services. In addition to their degree, Adetokunbo has obtained certifications in "Customer Experience: Creating Customer Personas" from LinkedIn in February 2022, and "Learning Asana" from LinkedIn in February 2019.