Bala Balakumar

Bala Balakumar is an experienced IT professional with a strong background in application support and technical analysis. Currently serving as a Senior IT Support Analyst at Link Group since January 2016, Bala provides technical support for core business applications and manages service requests from internal business units. Prior experience includes a role as a Senior IT Support Analyst at Macquarie Bank, where Bala addressed operational issues and implemented system enhancements from January 2015 to September 2015, and eleven years as an Application Support Analyst at Macquarie Group, focusing on system stability and problem resolution. Additionally, Bala worked as a Programmer Analyst at Metcash from 1991 to 2004. Bala holds a Master of Science degree in Computer Science from Lehman College, attained between 1984 and 1990, and completed education at Jaffan Central College from 1973 to 1981.