MUFG Pension & Market Services
Craig Anderson is a seasoned professional in customer service and experience management, currently serving as the Head of Service Experience for AustralianSuper at MUFG Pension & Market Services since February 2014. Craig's role focuses on ensuring members receive a seamless and positive experience through the oversight of administrative services and process streamlining. Prior to this, Craig held various positions at the Department of Transport, including Product Manager and Contact Center Manager, and also contributed to customer service roles at Apple and IAG. Craig holds a Bachelor's degree in Marketing from Curtin University, earned between 2002 and 2005.
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MUFG Pension & Market Services
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A global, digitally enabled business that empowers a brighter future by connecting millions of people with their assets – safely, securely and responsibly. Through our two businesses MUFG Retirement Solutions and MUFG Corporate Markets, we partner with a diversified portfolio of global clients to provide robust, efficient and scalable services, purpose-built solutions and modern technology platforms that deliver world class outcomes and experiences. A member of MUFG, a global financial group, we help manage regulatory complexity, improve data management and connect people with their assets, through exceptional user experience that leverages the expertise of our people combined with scalable technology, digital connectivity and data insights.