Glenda Alexandra Toledo

Glenda Alexandra Toledo is an experienced business analyst currently working at MultiMoney since March 2016. In this role, Glenda manages the collection, organization, and identification of critical data for informed business decision-making, evaluates customer portfolio behavior, and analyzes data to identify needs and implement process improvement strategies. Previous positions at MultiMoney include Risk Officer, overseeing collections management, and Operational Officer in Localization and Logistics, where Glenda coordinated teams to achieve high service effectiveness. Additional experience includes an internship in logistics at Grupo Lala, where Glenda implemented a tracking system for warehouse inventory, and a formative evaluator role at the Ministry of Industry and Commerce, where Glenda secured participation from microenterprises for a national quality award program. Glenda holds a degree in Industrial Engineering with an emphasis on Agro-industry from Universidad Centroamericana.