Kendra Hines

Kendra Hines, COC, has extensive experience in healthcare revenue cycle management, having worked at Concord Hospital Health System since May 2003 in various roles, including Health Information Management System Application Analyst and Revenue Cycle Application Analyst. Responsibilities included planning, designing, and maintaining revenue cycle systems, monitoring regulatory updates impacting billing and reimbursement, and analyzing accounts receivable trends. Kendra previously served as a Recovery Analyst at Cigna, where coordination of benefits was a primary focus, and currently pursues a Bachelor's degree in Health Care Administration at the University of New Hampshire after earning an Associate's degree in Paralegal Studies from Kaplan University.