sarah Hamdy

Customer Service Manager & Business Consultant at Mumerz

Sarah Hamdy has a diverse work experience spanning various roles and industries. sarah currently holds the position of Customer Experience Manager at Nexta, where they are responsible for ensuring that all customers receive the best services and acts as the voice of the customer across the company. Prior to this, they worked as a Customer Service Manager and Business Consultant at mumerz.com, where they improved customer service experience, developed service procedures, and mentored customer service agents. Before that, Sarah worked at Teleperformance Egypt, starting as a Contact Center Manager and later becoming an Internal Auditor and Assistant Contact Center Manager. sarah also has experience as an Operation Supervisor at Omatra(Fiat), Microsoft, TE Data, and Citibank. In addition, Sarah served as a Customer and Client Relation Manager at Monginis Egypt, where they built relationships with key customers, addressed their business needs, and ensured customer satisfaction. sarah also briefly worked as an Operations Manager at Nana Attabiq Naana, focusing on improving operational management systems and overseeing inventory.Overall, Sarah has had extensive experience in customer service, operational management, and business consulting roles.

Sarah Hamdy attended the Faculty of Archeology from 2002 to 2006. During their time there, they focused on the Restoration & Conservation Department. The information does not provide details about any degree obtained.

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Mumerz

Mumerz is a bilingual community & e-commerce platform offering every parent & child their needs starting from pregnancy up to the age of 12.


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Headquarters

Cairo, Egypt

Employees

11-50

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