Ms

MacKenzie Reimer (she/her)

Principal Customer Success Manager, Enterprise at MURAL

Mackenzie Reimer has a diverse work experience, starting with an internship at Deloitte in 2015. In this role, they conducted in-depth research and delivered presentations on emerging technologies.

In 2016, Mackenzie joined Wayfair as a Category Associate and later progressed to the position of Senior Category Associate. During their time at Wayfair, they played a key role in managing product categories.

From 2019 to 2021, Mackenzie worked at Yext as a Client Success Manager, responsible for ensuring brand-verified answers were provided for customer inquiries.

In 2021, they co-founded Third Coast Stitches, a full-service needlepoint store with both physical and online presence. As the Co-Owner, Mackenzie played a pivotal role in establishing and growing the business.

Currently, Mackenzie is a Principal Customer Success Manager at Mural, where they lead customer success efforts for enterprise clients. Mackenzie previously held roles as a Senior Customer Success Manager and a Customer Success Manager at the same company.

Overall, Mackenzie's experience spans across research, consulting, customer success, and business ownership, demonstrating their versatility and adaptability in different industries and roles.

Mackenzie Reimer's education history includes a Bachelor's Degree in Anthropology and Women's, Gender, and Sexuality Studies from Colby College. Mackenzie also attended Moses Brown School, although the specific degree and field of study are unknown. Additionally, Mackenzie studied at Universidad de Córdoba in the Facultad de Filosofía y Letras, focusing on an unspecified field of study.

Links

Timeline

  • Principal Customer Success Manager, Enterprise

    February, 2023 - present

  • Sr Customer Success Manager Enterprise

    April, 2022

  • Customer Success Manager Enterprise

    November, 2021

  • Senior Account Manager

    April, 2021