Muscatine Power and Water
Rachel Reed has extensive experience in customer service and administration, currently serving as the Manager of Customer Service at Muscatine Power and Water since April 2012, where responsibilities include managing write-off expenses, handling utility bill collections, and preparing written agreements with customers. Prior to this role, Rachel worked at Muscatine Power and Water from November 1998 to 2012, providing administrative support to the Engineering department and serving as a Credit Specialist/Customer Service Representative. Rachel holds a Bachelor of Business Administration degree in Business Administration and Management from Iowa Wesleyan University, obtained between 2016 and 2019.