Niall Mullally

Head Of Digital Customer Experience at Musgrave

Niall Mullally has a diverse work experience spanning different industries. Niall started their career at IrishJobs.ie, where they worked as an Online Operations employee and a Business Analyst, primarily focusing on web development projects. Niall then moved on to PADDYPOWER, where they held multiple roles such as Business Analyst, Product Owner, and Marketing Technology Manager. In these positions, they managed the delivery of products for various teams and collaborated with stakeholders to identify and prioritize requirements. Niall also served as a Director at Drumcondra Credit Union, where they worked from 2016 to 2019. Niall is currently employed at Musgrave as the Head of Digital Customer Experience, a role they assumed in June 2020.

Niall Mullally has a diverse education history. Niall completed a Professional Diploma in Digital Transformation Management from UCD Professional Academy in 2021. In 2016, they obtained a Professional Diploma in People Management from the Irish Management Institute. In 2011, they earned a Master of Science (MSc) degree in Digital Innovation from University College Dublin. Niall also pursued studies in Artificial Intelligence and Machine Learning at the University of Helsinki, where the specific degree obtained is not mentioned. In 2006, they attained a Bachelor of Social Science (BSocSci) degree in Social Science from University College Dublin. Additionally, Niall has obtained certifications such as Business Analysis Practice from the British Computer Society (BCS) and Certified Product Owner from the International Scrum Institute™.

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Timeline

  • Head Of Digital Customer Experience

    June, 2020 - present

  • Senior Product Manager

    September, 2016

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