Marketing and Customer Experience

The Marketing and Customer Experience team at MV GROUP is responsible for enhancing brand visibility, driving customer engagement, and ensuring a seamless consumer journey across various touchpoints. They manage marketing strategies, digital presence, and promotional campaigns for both in-store and e-commerce platforms, particularly for brands like Nespresso and Bottlery. The team also focuses on customer support and experiential marketing initiatives to foster loyal customer relationships and elevate the overall brand experience.