Maria Alice Rocha

Maria Alice Rocha has extensive experience in support and analysis roles, currently serving as an Analista de Suporte JR at MV since November 2020, where responsibilities include support for the SoulMV/MV2000 system, bug analysis, SQL database analysis, and customer service through Atlassian JIRA and Cervello. Prior to this, Maria held the position of Assistente de Inteligência Comercial e de Mercado, utilizing Microsoft Dynamics CRM and Salesforce Cloud CRM, and conducting data analysis and internal audits focused on healthcare institutions. Experience at Martin Brower as an Aprendiz involved time management, data handling, inventory management, and operational support. Maria holds a degree in Negócios Internacionais e Comércio Exterior from Wyden and a Técnico in Gestão da Cadeia de Suprimentos e Logística from Escola Técnica Estadual Luiz Dias Lins, along with additional training in Administração de Banco de Dados and recent coursework through DIO.