Shannon Watkins has extensive experience in customer service and logistics, currently serving as a Customer Service Representative at MXD Group since January 2015, where responsibilities include providing delivery scheduling and resolving inventory and service issues. Additionally, Shannon has been a Mail Carrier for US Postal Services since April 2012, delivering mail and packages on a defined route six days a week. Shannon holds an Associate of Applied Science degree in Network Systems Administration from ITT Technical Institute-Columbus, earned between 2014 and 2016.
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