Jennifer Ravines

Jennifer Ravines is an experienced IT professional currently serving as the IT Service Delivery Manager at MHMR of Tarrant County since March 2023, focusing on enhancing customer service and support performance for the help desk. Previously, Jennifer held the position of Senior IT Manager at ShipBob, Inc., where responsibilities included managing IT service teams, developing Service Level Agreements, and leading key projects related to communication and knowledge base development. Additional roles include serving as a Mobility Analyst at SRS Distribution Inc., a Service Desk Analyst at Lehigh Hanson, and a Helpdesk Technician at Chalk Mountain Services of Texas. Jennifer's educational background includes a Bachelor's Degree in Kinesiology from The University of Texas at Arlington.