Phil Besim

Phil Besim is a seasoned professional with extensive experience in the aviation industry, currently serving as Senior Manager of Strategy, Commercial & Performance at Jetstar Airways since November 2007. This role encompasses leadership over the commercial and strategic portfolio for Jetstar's 42 airports, as well as oversight of ground handling, workforce planning, and airport performance. Phil's prior positions include managing the restart of international operations post-COVID-19, overseeing the Operations Control and Customer Operations teams, and handling customer recovery processes amidst flight disruptions. Phil also contributes to academia as a lecturer for the Master of Business Information Systems program at Torrens University Australia and is involved with My Room - Children's Cancer Charity as a customer service consultant. Academic qualifications include an MBA from RMIT University and a Bachelor's in Chemical Engineering.