Jonathan Cattell

Global Head Customer Service at MYCOM OSI

Jonathan Cattell has over 20 years of work experience in various roles within the telecommunications industry. Jonathan is currently working at MYCOM OSI as the Global Head Customer Service since February 2022. Prior to this role, Jonathan served as the Global Head of Customer Projects and Success at MYCOM OSI from August 2019 to February 2022. Before joining MYCOM OSI, they worked at Empirix as the Senior Director Professional Services - APAC & EMEA from April 2019 to August 2019 and as the Professional Services Leader - EMEA from April 2016 to August 2019. Jonathan also has experience working at NETSCOUT as a Service and Delivery Manager from July 2015 to March 2016. Earlier in their career, they worked at Tektronix Communications as a Service and Delivery Manager from January 2014 to July 2015 and as a Program Manager from August 2011 to January 2014. Jonathan started their career at Mavenir Systems, where they held multiple roles including Product Manager - Mobile Security from May 2011 to August 2011, Security Solutions Product Manager from March 2011 to May 2011, Solutions Manager from June 2010 to May 2011, and Operations Consultant from May 2009 to June 2010. Jonathan also worked at JZ Consultants as a Business Consultant from March 2009 to May 2009, at Novarra Inc. as a Programme Manager from July 2008 to February 2009, and at Airwide Solutions as a Senior Technical Project Manager from June 2006 to July 2008 and as a Senior Technical Consultant from April 2005 to April 2006. Jonathan also worked as a Technical Project Manager at Airwide Solutions' Montreal office from April 2004 to April 2005. Jonathan began their career at Schlumberger as a Senior Software Engineer for the Vodafone UK Development Team from January 2000 to March 2003 and as a Senior Engineering Services Specialist at the Montreal office from March 2003 to April 2004.

Jonathan Cattell attended The Dronfield School from 1990 to 1994. However, no specific degree or field of study is mentioned. Later, from 1994 to 1998, they pursued a MENG degree in Civil Engineering with Architecture at the University of Leeds.

Links

Timeline

  • Global Head Customer Service

    February, 2022 - present

  • Global Head Of Customer Projects And Success

    August, 2019