Jay Kane

Jay Kane is an experienced professional currently serving as Beta Program Manager at MyFitnessPal, where responsibilities include managing iOS and Android release Betas for a substantial tester group. In a previous role as Senior Customer Service Specialist, Jay contributed significantly to user experience by implementing UX/UI changes and creating user-friendly resources, thereby reducing response time and improving integration with support tools. Prior experience includes co-owning Kanes Martial Arts LLC, where marketing strategies rapidly grew the student base, and working as a Specialist at Apple, where Jay provided product education and support while mentoring new hires. Jay is skilled in various tools including JIRA, Confluence, Trello, and Salesforce.