Yogeswarran Alakesan

Yogeswarran Alakesan has extensive experience in customer service and operations management, currently serving as a Senior Customer Service Executive at The MYSALE Group since January 2016, overseeing multiple customer service tasks and conducting training for new joiners. Prior roles include Team Leader in Member Relation, where Yogeswarran assisted in managing contact center operations and driving key performance indicators, as well as experience as a Telemarketing Consultant at CIMB, and a Customer Service Team Leader at P&A Smart Solution. Yogeswarran began a career in the travel industry at Dhesu Travel & Tours, handling inbound and outbound communications and guest relations. Educational qualifications include a High School Diploma in Management Studies from Astin Management College.