Allison Fernagut

Allison Fernagut is an experienced professional in customer experience management, currently serving as Team Leader at Mytheresa since October 2023. Prior to this role, Allison held the position of Customer Support Team Lead at CloudTalk and worked at Treatwell as Customer Experience Team Manager for UKIE & LT Teams from April 2018 to July 2023. In earlier positions, Allison served as an Administrative Assistant at Tokio Marine HCC and various roles at Booking.com from October 2011 to September 2017, including Customer Relations and Senior Customer Service. Allison holds a Professional Degree in Tourism from Université du Littoral Côte d'Opale and a BTS in Ventes et Productions Touristiques from Lycée Voltaire.