Crystal Beck is an experienced Lead Escalation Manager at N-able, where responsibilities include developing the Escalation Management Program and collaborating with cross-functional teams to enhance partner experience and resolve technical issues. Previous roles include Brand Representative - Tier II at ModSquad, Centralized Operations Trainer at Republic Finance, and Hotline Operations & Escalations Manager at SSI Schaefer Systems International North America. Crystal has also held positions as Technology Specialist at Rock Hill School District, Technical Trainer at Southeastern Technology Group, and IT Systems Engineer at Comporium. Academic background includes a Bachelor of Arts in Computer Science from Wofford College.
This person is not in the org chart
This person is not in any teams
This person is not in any offices