Carol James

Carol James has extensive experience in project and business operations management, currently serving as the Business Operations Manager at National Electronics Warranty Service Companies since 2009. Carol has held various project management roles at N.E.W. and its subsidiaries since 2005, including Post Implementation Project Manager and Project Manager. From 2009 to 2010, Carol also worked as Business Operations Manager II at NEW Customer Service Companies Inc. Prior to this, Carol spent over 14 years at Equant as a Senior Program Manager, managing processes for a Telecom partner and acting as a liaison for program issues with vendor management.