Mauro dos Santos

Mauro Dos Santos is an experienced professional in the gaming and customer service sectors, currently serving as a Regional Games Manager at Microgaming since October 2020. Previously, Mauro held the position of Game Marketing Manager at NetEnt from September 2019 to April 2020 and worked at bet365 from June 2013 to August 2019 as a Casino Coordinator and Product Owner, focusing on roadmap management and KPI analysis for the Spanish regulated market. Earlier roles at bet365 included European Customer Services Advisor and Customer Rewards Representative, emphasizing multilingual support and marketing strategies. Mauro also gained managerial experience as a Shop Manager at Anglo Hispano Co Ltd from June 2011 to February 2013. Mauro holds a Licentiate degree in Psychology from Universidad Nacional de Educación a Distancia, completed between 2010 and 2013.