Tina Kathambi is a skilled professional with a Bachelor's degree in Public Relations/Image Management from Daystar University. Currently serving as a Core Operations Analyst and Support Specialist at NALA since January 2023, Tina excels in providing exceptional customer support, achieving a 95% customer satisfaction rate. Previously at CheckUps Medical Hub from March 2021 to October 2022, Tina improved patient flow by 20% as Front Desk Personnel and ensured data privacy as a Customer Service Agent. Tina also gained valuable experience as a Corporate Communications Intern at Kenya Power in early 2020, contributing to projects that enhanced brand reputation and customer engagement.
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