Nataly Pluzhnyk

Nataly Pluzhnyk has extensive experience in various roles at Namecheap, Inc. since April 2014, progressing from Billing Department Customer Support Specialist to Product Owner. Responsibilities encompass negotiating and finalizing business deals, contract review and setup, data analysis for business planning, and coordinating campaign launches. Additional roles included quality assurance and education of support specialists within the Billing Department, where Nataly demonstrated skills in task prioritization, complex customer care, and internal performance analysis. Academic qualifications include a Bachelor's and Master's Degree in Applied Linguistics from V. N. Karazin Kharkiv National University, with further education from PM School and Kyiv-Mohyla Business School. Previous positions include Technical Translator at Kharkov Institute for Single Crystals and English Language Teacher at Kharkov University Lyceum.