Susan Starnes

Susan Starnes currently serves as Vice President of Market Strategy and Execution at NAPA Auto Parts since 2021, following a role as Vice President of Emerging Markets. Prior experience includes Senior Vice President of Strategy and New Business Development at Lumber Liquidators from 2016 to 2019, where Susan led various strategic initiatives and served as Interim Chief Merchandising Officer. Additionally, as Senior Vice President of Services at The Guitar Center Company, responsibilities included managing a $275 million services business and achieving significant cost savings and profitability improvements. Susan’s earlier roles include leadership positions at Lowe's Companies, Inc., focusing on strategy and consumer services, and consulting at Bain & Company, identifying substantial financial risks and savings. Academic credentials feature a Bachelor of Science in Chemical Engineering with Honors from Cornell University and an MBA from the MIT Sloan School of Management.