Michael Nan

Michael Nan serves as the Assistant Manager of Customer Service at Naples Airport Authority, overseeing the customer service department to enhance customer satisfaction since March 2022. Previously, Michael worked as Front Office Manager at Marco Beach Ocean Resort and Melville Marriott Long Island, leading teams to meet and exceed guest expectations while managing various operational aspects. Michael held roles such as Operations Manager at New York Marriott at the Brooklyn Bridge and Seasonal Assistant Hotel Manager at Hyatt Regency, ensuring brand standards and effective operations. Early career experience includes positions at Cairo Marriott Hotel & Omar Khayyam Casino and JW Marriott Hotel Cairo, where responsibilities ranged from sales to guest services. Michael holds a Hospitality and Tourism Management Certificate from Florida Atlantic University and a Bachelor’s degree in Tourism & Hotel Management from Future Academy.