Tamara van der Boon

Business Operations & Customer Experience Manager - ANZ at Narellan Pools

Tamara van der Boon is an experienced professional in business operations and customer experience management, currently serving as the Business Operations & Customer Experience Manager for ANZ at Narellan Pools since September 2017. In this role, Tamara oversees customer journey initiatives and manages high-performing teams in customer care, construction excellence, and client services. Previous positions include National Franchise Performance Manager at Narellan Pools, OPSM Franchise Business Manager with Luxottica Group, and various roles at AccorHotels, including Franchise Operations Manager and Franchise Integration & Operations Manager. Tamara's career began in hospitality, with managerial roles at multiple hotels, and equipped with a Bachelor's degree in Business - Hospitality Management from The University of Queensland and further education in Accor Hospitality.

Location

Sydney, Australia

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Narellan Pools

Narellan Pools is an iconic fibreglass swimming pool brand with a global presence. Now in our 50th year, we remain committed to manufacturing and installing world-class pools and spas. Our growing network of passionate and local Pool Builders love bringing their clients’ dreams to life. We support our Pool Builders with the strength of our brand, educational events and training, and innovative and high-quality products. Our culture is unique: our Pool Builders are part of a collaborative network of like-minded business people, supported by a brand committed to their success. We have two manufacturing facilities in Australia, one in New Zealand, one in Canada and three in North America, where our clients’ pools are manufactured to the highest quality standards. A subsidiary of the Nasdaq-listed pool company Latham Group, we have a presence in Australia, New Zealand, North America, Canada, Oman, Reunion Island, New Caledonia and the South Pacific. Our business continues to grow, and we’re looking forward to bringing even more dreams to life in the next 50 years. We are always on the lookout for passionate and skilled individuals to join our business. Want to join a brand that’s on a clear growth trajectory? Narellan Pools offers unlimited exciting career opportunities and a culture of collaboration and flexibility, so you can be supported to bring dreams to life.


Headquarters

Norwest, Australia

Employees

51-200

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