Teresa DeLuca is an experienced professional with a strong background in customer service and administrative support, currently serving as a Medical Department Assistant at Lifespan since October 2023. Prior roles include Customer Service Representative at Narragansett Bay Insurance Company since January 2020, and Customer Experience Specialist at Agoda. Teresa has demonstrated expertise in handling high volumes of inquiries across multiple sectors, including healthcare and banking, while maintaining confidentiality and integrity. Previous experiences include positions at CVS Health, Bank of America, Citizens Bank, the United States Postal Service, and the State of Rhode Island's Department of Business Regulation, showcasing a consistent ability to improve customer service and operational efficiency.
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