Mark Fricker

Mark Fricker is an experienced Service Delivery Manager with a strong background in operational performance management across various companies. Currently serving at Nasstar since March 2021, Mark oversees the delivery of IT services to a diverse portfolio of customers. Prior to this role, Mark held similar positions at GCI and Blue Chip Data Systems, focusing on client solution and project management while ensuring service excellence. Mark's earlier experience includes roles as a Workforce Analyst and Team Manager at WDS, where responsibilities encompassed resource planning, performance analysis, and team leadership. Mark's career commenced at WDS Global as a Helpdesk Support Agent, providing customer service support.