Dave Gustafson is an experienced technology professional with a diverse background in customer support and escalation management. Currently serving as a Senior Customer Escalation Manager at Nasuni since May 2019, Dave has previously held positions at Computer Professionals International and NetApp, where responsibilities included managing customer support relationships and communications, driving customer satisfaction, and resolving complex technical issues across various sectors including enterprise and government. Dave's earlier experiences as a Systems Support Engineer at SGI and a Field Engineer at Cray Research, along with a foundational role as a Customer Engineer at CDC, underscore a robust technical expertise. Additionally, a certificate in Computer Electronics from the Control Data Institute complements a career marked by a dedication to service delivery and customer value in the IT industry.
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