Joanna L.

Joanna L. is a highly experienced professional in service delivery and client engagement, currently serving as a Senior Service Delivery Manager at Natilik since September 2020. Prior to this, Joanna gained valuable experience as a Service Delivery Manager from January to December 2019 during a career break for extensive travel in South America, the US, Caribbean, and New Zealand. Previous roles include Client Engagement Manager at Ensono, Key Account Manager at Pulsant, Territory Support Manager EMEA at CenturyLink Technology Solutions, and Account Manager positions at Ultima Business Solutions and Endace. Joanna has consistently demonstrated success in managing client relationships, driving contract growth, and enhancing service delivery across diverse sectors. Joanna holds a Bachelor of Arts degree in Politics and Sociology from Kingston University, awarded in 2010.