National Ability Center
Lanae Mass has a diverse background in customer service and hospitality, currently serving as Group Reservations Coordinator at the National Ability Center since July 2022. Prior experience includes roles as a Customer Service Specialist at Backstreet Surveillance Inc., a Bay Host at Topgolf, and a Sales Associate at Beaches Tanning Center, showcasing a strong commitment to customer satisfaction and efficient service. Additional experience includes internships in video production and social media management, as well as various positions in event coordination and hospitality, including work at DoubleTree by Hilton and Bombshell Blow Dry Bar. Lanae Mass holds a Bachelor of Applied Science in Hospitality and Tourism Management from Grand Valley State University.
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National Ability Center
The National Ability Center empowers individuals of all abilities by building self-esteem, confidence and lifetime skills through sport, recreation and educational programs. See more at: http://www.discovernac.org The objective of these experiences is to build self-esteem, confidence and physical development, thereby enhancing active participation in all aspects of community life. As a national role model, the Center promotes the concept of ability through integration, public awareness and education. Founded in 1985, the National Ability Center is a 501(c)3 non-profit, tax-exempt organization. Programs are supported through special events, grants from private corporations and foundations, individual donations and program fees. All activities are offered at an affordable rate and scholarships are available, ensuring participation for all applicants.