Andy Brocato

Andy Brocato currently serves as the Director of IT Technical Support at The National Academies of Sciences, Engineering, and Medicine since October 2022. Prior to this role, Andy spent 15 years at NRECA, where responsibilities included directing ITSM teams and overseeing service desk operations. Andy's experience also encompasses roles as a Project Manager and Senior Business Analyst, leading enterprise-wide projects in the insurance and financial services sectors, and as a Senior Business Analyst and Senior Sales Engineer at Personify, managing client relationships and CRM implementation. Additional experience includes positions at Microstrategy and Platinum Technology, focusing on integration engineering and consultancy. Andy holds a Bachelor of Science in Management Science and Information Technology from Virginia Tech.