Daryl Northrop

Daryl Northrop is an experienced professional in member retention and customer service across various sectors, currently serving as Manager of Member Retention at the National Association of Community Health Centers (NACHC) since July 2015, where responsibilities include recruitment and retention activities for diverse membership categories and providing administrative support. Previously, Daryl worked as a New Business Case Manager at Navy Mutual Aid Association, managing application lifecycle processes, and as a Mortgage Lock-In Administrator at Capital One, where mortgage loans were processed according to bank policy. Earlier roles include personal and select services management at Midland National Life - Sammons Annuity Group, with significant contributions to client services and operational procedures, and prior experience in insurance and hospitality sectors. Daryl earned a Master's degree in Political Management from The George Washington University and a Bachelor's degree in International Relations from Drake University.