Jessica Smotherman

Jessica Smotherman is an experienced professional with a diverse background in education, research, quality assurance, and customer service. Since April 2018, Jessica has held various roles at NASBA, including Education and Research Specialist, Quality Assurance and Training Specialist, Quality Assurance Administrator, International Credential Evaluator, and Customer Service Associate. Prior to NASBA, Jessica worked at Nordstrom Rack as Service Experience Lead and at Nordstrom as a Sales Associate. Additional retail experience includes working as a Sales Associate at Dillard's Inc. and as an Assistant Store Manager at Cole Haan. Jessica began their career at Fossil Group, Inc. as a Third Key Holder. Jessica holds a Bachelor of Arts degree in Apparel and Textiles from Lipscomb University, earned in 2015.