Seema Kumari

Seema Kumari is a skilled professional with extensive experience in IT service management and problem management. Currently serving as a Problem Manager at Alcor Solutions, Inc. since July 2023, Seema previously held the position of ITSM Manager at Genpact from January 2019 to July 2023, where responsibilities included managing problem, change, and incident processes. Prior to this, Seema worked as an Incident Manager and System Analyst at Incedo from December 2016 to January 2019, applying expertise in ITIL and various operating systems including Windows, Linux, and AWS. Earlier experience includes a role as a Data Center Operations Analyst at HCL Technologies, contributing to a project for Dow Jones that delivered global financial news. Seema holds a Bachelor’s degree in Computer Software from Sikkim Manipal University, completed in 2014, and a +2 degree in Science from Kendriya Vidyalaya, completed in 2010.