Sukriti Singh Deo, MBA, currently serves as an Analyst in Customer Experience & Quality for Financial Crime Operations at NAB since July 2022, focusing on enhancing the customer experience through targeted quality reviews and coaching. Prior to this role, Sukriti worked as a Financial Crime Analyst at ING and as a Banking Consultant at ANZ. Experience includes a position as an Accounts Payable Officer at the Bureau of Meteorology, where responsibilities encompassed managing the Accounts Payable process and assisting with Accounts Receivable. Earlier roles included working as a Relationship Manager at HDFC Bank and a Sales Executive intern at Ageas Federal Life Insurance. Educational qualifications include an MBA in Marketing from IBS Hyderabad and a Bachelor of Arts (Honors) in Economics from Kirori Mal College, University of Delhi.
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