Gavin Nguyen

Gavin Nguyen has a diverse work experience, starting with their current position as an Information Technology Team Lead at the National Bank of Canada since 2015. Prior to that, they worked at IBM for 15 years, holding various roles such as Project Manager, Change Management Lead, Service Center Manager, Service Center Team Lead, and Service Center Analyst. Their tenure at IBM spanned from 2000 to 2015.

Gavin Nguyen attended College Ahuntsic and studied Computer Science. Additionally, they have obtained several certifications including Amazon Web Services Cloud Practitioner from Amazon Web Services (AWS), HDI Support Center Analyst from IBM, ITIL 4 Foundation in IT Service Management from PeopleCert, ITIL 4 Practitioner: Relationship Management from PeopleCert, ITIL 4 Practitioner: Supplier Management from PeopleCert, and Lean Six Sigma Green Belt from IBM. The specific dates of when these certifications were obtained are not provided.